The Human Dimension in Management and Beyond

The Human Dimension in Management and Beyond

The human dimension in management does not mean ignoring mistakes and prioritizing empathy over responsibilities, productivity, and development. A positive work environment requires a clear system of rights and duties, but it is not complete without unwritten systems embodied in emotional intelligence. Who are the people who possess emotional intelligence? They are those capable of motivating and being loyal to work and to people, who have no problem communicating with everyone, do not isolate themselves, are not penetrated by narcissism, possess self-confidence without arrogance, expect positive outcomes from others, accept others' opinions, control anger and prevent it from affecting decision-making, listen well to others, and resolve conflicts objectively, accepting criticism with a scientific spirit.

These unwritten systems stemming from emotional intelligence constitute the human dimension in management; it is something that is not the specialty of a robot because it has nothing to do with numbers and data. It is the domain of humans, not machines. It is human intelligence that provides a soft power, yet strong in its impact on behavior, productivity, and creativity. It is not a temporary material power but an inexhaustible well of support, motivation, dialogue, cooperation, tolerance, and relationships that do not need recharging. The human capable of adaptation, problem-solving, and decision-making uses the machine because he is intelligent, and in the end, it is he who makes the decision, he who possesses wisdom, understanding of emotions, and appreciation of influences and factors that the machine cannot perceive.

This human intelligence, while playing an influential role in the work environment, earlier lays the foundation in the family environment through upbringing that relies on achieving a balance between rights and duties and forming a relationship of friendship, love, support, and respect among family members. When a family member makes a mistake, they find positive treatment in their family that does not focus on punishment but on handling and solutions. In school, human intelligence focuses on values, discovers abilities, and enhances skills of critical thinking, communication, analysis, and decision-making. School is not for memorizing knowledge but for understanding and developing it. Human intelligence transforms knowledge and theories into practices that serve society. This developmental bridge between school and society depends on the scientific and educational methods, programs, and activities applied in school.

The era of knowledge used to provide students with a huge amount of information representing general culture, which in the age of technology students can access by choice, not through curricula. That era was the era of memorization and traditional exams. In this era, the stage of foundation, character building, and skill development is the stage from which the student launches into the arena of choosing from the flood of knowledge, with the ability to think, analyze, ask questions, and choose the scientific or professional path. Let us focus on human intelligence in all fields.