The Masand platform stated that a domestic worker is entitled to a one-month paid leave if they have completed two years and wish to renew for a similar period.

Steps for transferring worker services

The Masand platform added that the steps for transferring domestic worker services are as follows:

The current employer submits a request to transfer services from one individual to another through the Masand platform. The worker's and new employer's data are entered, then the request is sent to the worker for approval of the transfer, after which it is sent to the new employer for approval and payment of transfer fees.

In a related context, the Masand platform clarified that refunding cancelled visa fees is subject to review procedures by several government entities outside the platform, and the amount will be returned to the bank account used for payment after those entities complete the procedures.

It added that refunding cancelled visa fees is subject to review procedures by several government entities outside the Masand platform, and the amount will be returned to your bank account used for payment after those entities complete the procedures.

The Masand platform also specified the details and steps for reporting a worker's absence through its official account on the X platform.

The Masand platform explained that a report of a worker's absence can be submitted through the platform to ensure the preservation of rights and the implementation of approved regulatory procedures through the following steps:

Steps for reporting a worker's absence via Masand

Log in to the Masand platform

Select 'Workers'

Select the worker for whom you want to file an absence report

Click on 'Other actions'

Select 'Report work absence'

A confirmation message appears for filing the absence report for the domestic worker