Repeated calls from parents or elderly relatives asking for help with a smartphone issue may seem familiar, but the truth is that the problem often lies not in the phone itself, but in the lack of someone they can turn to when encountering a malfunction or an unclear setting.

Experts say that dedicating just 20 minutes to set up the phone properly can significantly reduce these daily issues and make using the device easier and safer, according to a report published by the site "Komando" and reviewed by "Al Arabiya Business".

5 Steps to Make a Phone Easier for Seniors

1- Increase Font Size

Many seniors have difficulty reading small text, so it is recommended to increase the font size in the phone's settings to make reading messages and menus easier.

2- Simplify the Home Screen

Delete unused apps and place essential apps like Phone, Messages, Camera, and important contacts on the first page for easy access.

3- Set Up Medical Information

It is useful to enter basic medical data, such as chronic conditions, medications, and emergency contacts, via the Medical ID feature on iPhones or the Personal Safety app on Android devices, so that it can be accessed even when the phone is locked.

4- Activate Spam Call Filtering

The feature of blocking unknown or suspicious calls helps reduce phone scam attempts targeting seniors, such as calls claiming account freezes or fake prize winnings.

5- Add Family Members to Favorites

Save numbers of children or family members in the "Favorites" list so that the user can call them with one touch without having to search the contacts list.

Human Support Is Just as Important as the Phone

Specialists believe that a large part of the phone usage experience is not about specifications or apps, but about the ease of getting help when needed.

Many seniors struggle with automated response systems or customer service chatbots, making the presence of a real person who can provide support a key factor in improving their experience with technology.

In the end, a few minutes spent organizing a parent's or elderly relative's phone can be enough to avoid dozens of urgent calls later and give them more confidence in using technology independently.

Advertorial

Advertorial