The Sustainable Building Program - one of the platforms of the Ministry of Municipalities and Housing - has set controls for violations and penalties for its inspectors, including graduated sanctions starting with a warning, then temporary suspension, and finally suspension and referral to the legal department for serious violations, aiming to improve the quality of inspection work and enhance service reliability. The inspector goes through several stages: receiving the service request, site visit, documenting observations, preparing the report, and final evaluation, ensuring technical reports reflect the actual condition of the building and provide professional services for inspecting building quality and ready-made buildings according to the standards of the Sustainable Building Program 'Mustadam'. Service performance according to the controls includes violations such as delay in preparing inspection reports, completing field visits, compromising the quality of reports, data, and attached images, or negligence in performing the service. Penalties start with a warning for the first violation, then suspension for 5 or 10 days depending on the violation type, before suspension and referral to the legal department upon repetition. The program emphasized taking direct action against serious violations, such as identity theft, requesting money from the service applicant, presenting false information in reports, conflict of interest, or breach of professional ethics, with perpetrators punished by suspension and referral to the legal department from the first violation. Report quality: The controls require inspectors to update their data, fulfill account activation requirements, and adhere to report quality and specified deadlines, contributing to raising inspection efficiency and improving service quality within the Sustainable Building Program. Observation recording: The inspector is a certified engineer who receives inspection requests from building owners, conducts field visits, records observations, and prepares the final report within the Sustainable Building Program. For accreditation, they must hold a bachelor's degree in one of the engineering disciplines (civil, architectural, electrical, or mechanical), have at least 3 years of experience in engineering supervision, hold a valid membership in the Saudi Council of Engineers, have professional liability insurance, pass the specialized course offered by the Saudi Real Estate Institute, and agree to the controls for using the program's technical systems. The Sustainable Building was established in 2018 by the Housing Program to achieve sustainability standards in buildings and communities, ensuring construction quality, improving energy and water consumption efficiency, and enhancing quality of life in housing projects through several services. Violation controls and inspector suspension: - Graduated sanctions start with a warning before referral to the legal department. - Immediate suspension and referral to the legal department for serious violations. - Prohibition of requesting any money from the service applicant. - Prevention of identity theft or using others' data. - Prohibition of providing false information, reports, or images. - Prevention of conflict of interest and breach of professional ethics. - Commitment to preparing inspection reports and submitting them on time. - Requirement for the inspector to ensure quality of reports, images, and attached data. - Requirement to maintain account activation and meet accreditation requirements. - Enabling the program to take corrective actions upon repeated violations.

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