Saudi Electricity Company revealed that the Al-Aqiq Governorate witnessed thunderstorms and rain on Wednesday evening, leading to a limited interruption of electricity service in some villages and neighborhoods. The company affirmed that its field teams moved as soon as the network was affected by the weather condition, and succeeded in carrying out repairs and restoring power to all affected customers. The company also apologized for the inconvenience caused by the interruption, emphasizing its commitment to improving service reliability and network efficiency, and calling on customers to use the 'Saudi Energy' application to report faults and follow up on them.

Electricity networks in mountainous areas of Saudi Arabia are vulnerable to severe weather phenomena, which drives the operating company to continuously update emergency plans.

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This incident comes to confirm the importance of strengthening the electrical grid infrastructure in the face of climate changes. Saudi Electricity is working on developing its digital services to facilitate communication with customers and reduce response time for faults. The company is expected to continue improving monitoring and maintenance systems to ensure service stability. The public apology and electronic follow-up of reports are part of its efforts to enhance transparency and consumer satisfaction.